FAQ

DO YOU ACCEPT RETURNS/EXCHANGES?

At this time all garments are made to order and final sale. We do not accept returns or exchanges. If you are absolutely unsatisfied with your purchase we can issue a store credit. 

WHAT SIZE SHOULD I ORDER?

All crewnecks are unisex and are fairly true to size. If you are looking for a wearable-oversized fit, size up one. If you're looking for an extra cozy, more dramatically oversized fit, size up multiple. 

WHEN WILL MY ORDER SHIP?

Standard processing time is 1-4 weeks, but this timeline is subject to change. This is because all embroidered garments are made to order and stitching time varies based on the complexity of each design. 

 

HELP! THERE'S SOMETHING WRONG WITH MY ORDER.

Oops! Even though we're always extremely careful when making and processing orders, sometimes things just slip through the cracks. If there is a problem with your order, please reach out via email at stitch.perfect6@gmail.com or shoot us a DM on Instagram with a description of the problem and your order number.

DO YOU ACCEPT CUSTOM ORDERS?

Always! Reach out via the contact form, e-mail stitch.perfect6@gmail.com, or send a message on instagram @stitch.perfect_ to inquire about custom orders.